Behind the Line: Charlie Berg
Topic: State of the Industry/Trends
TV, Technology and New Media
Nowadays, it seems everyone's a critic. Thank you, Internet. User-generated reviewing (Yelp!, etc). Love it or hate it, and why?
- Charlie Berg
- Sommelier
- Michael Mina Bourbon Steak DC
- Washington, DC
I think overall, the surge in on-line insta-criticism is good; it shows a continuing rise in food and wine public fascination--we're really approaching the zenith of a golden age.
Answers from other users
- Nate Hamilton
- Chef de Cuisine
- Harvest
- Madison, WI
Eh. It's hard to control what goes on there. And it's impossible to argue back. If I were to catch on to a negative review and attempt to respond, that's a PR disaster. No thanks.
I certainly app...
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- Rob Levitt
- Executive Chef/Owner
- The Butcher & Larder
- Chicago, IL
I used to have a strong opinion about Yelp, etc, but now I feel like all the different review sites have neutralized each other out. I don't read any of them and just focus on doing a good job and...
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- Jonathon Sawyer
- Executive Chef/Owner
- The Greenhouse Tavern and Noodlecat
- Cleveland, OH
We have yelp stickers at both restaurants that say "people love us on yelp" and "people hate us on yelp."
- Susan Goss
- Executive Chef/Owner
- West Town Tavern
- Chicago, IL
Can't waste the energy or emotion loving or hating on-line reviewers. I don't mind that the general public is now a critic because they are our customers every day. Food reviewers from publications...
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- Gerard Craft
- Executive Chef/Owner
- Niche Restaurant and BRASSERIE by niche
- St. Louis, MO
I used to hate it and there are definitely times that I still do. Maybe those times I just hate myself for letting that diner down. I think that is what a lot of people are really feeling. There...
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